Privacy Policy and Terms of Service

Effective Date: June 10, 2025

At Golden Hour Mobile RV Services, your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your information.

1. Information We Collect

We may collect limited information that you voluntarily provide, such as:

Contact form submissions (e.g., name, email, phone number)
Service inquiries or feedback

We do not use cookies or tracking technologies unless explicitly stated on the site.

2. How We Use Your Information

We use the information you provide solely for the following purposes:

To respond to your inquiries or service requests
To improve our website and customer experience
For internal record keeping

3. No Selling or Sharing of Personal Information

We do not sell, rent, or share your personal information with any third parties for marketing or any other purpose.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure.

5. Your Rights

You may contact us at any time to:

Request access to your data
Correct or delete any personal information you’ve provided
Ask questions about this policy

6. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:
Phone: 866-788-3535
Email: info@goldenhourmobilervservices.com

These Terms of Service (“Terms”) govern your use of the website and services provided by Golden Hour Mobile RV Services. By accessing or using our site, you agree to these Terms.

1. Services Offered

Golden Hour Mobile RV Services provides mobile RV inspections, repairs, and maintenance. All services are subject to availability and may require scheduling.

2. User Responsibilities

By using our services, you agree to:

Provide accurate and complete contact and service information
Allow access to your RV at the agreed-upon time and location
Comply with all applicable laws

3. Payment Terms

Payment for services is due upon completion unless otherwise agreed in writing. Inspections require payment at the time of scheduling to confirm your appointment. We accept various forms of payment, which will be specified during scheduling.

4. Cancellations & Rescheduling

If you need to cancel or reschedule, please contact us at least 24 hours in advance. Late cancellations may be subject to a fee.

5. Limitation of Liability

Golden Hour Mobile RV Services is not liable for any indirect, incidental, or consequential damages arising from the use of our services or website. Our total liability is limited to the amount paid for the service in question.

6. Intellectual Property

All content on this website, including text, logos, and images, is the property of Golden Hour Mobile RV Services and may not be used without permission.

7. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page with the updated effective date.

8. Contact Information

If you have any questions about these Terms, please contact us:
Phone: 866-788-3535
Email: info@goldenhourmobilervservices.com

9. Refund Policy

Payments for inspections are non-refundable, except in cases where Golden Hour Mobile RV Services must cancel the appointment and cannot reschedule. For other services, refunds may be issued at our discretion if the service was not performed or completed as agreed.

10. Service Warranty

We stand behind our work. Repairs and maintenance services may come with a limited 30-day labor warranty, beginning on the date of service. This warranty covers only the specific work performed and does not apply to unrelated issues, pre-existing conditions, or parts not supplied by Golden Hour Mobile RV Services. Warranty claims must be submitted in writing within the warranty period.

11. Liability Waiver for On-Site Work

By requesting on-site service, you agree that Golden Hour Mobile RV Services is not liable for any incidental damage to property, driveways, or surrounding areas that may occur while accessing or servicing your RV. It is your responsibility to ensure the service location is safe and accessible for our technicians.

12. Third-Party Parts

If you choose to supply your own parts, Golden Hour Mobile RV Services is not responsible for the performance, compatibility, or warranty of those parts. Our service warranty only applies to parts provided by and installed by our team.